I am trying to use my miles&smiles points to upgrade a flight on a different star allia...
GetHuman1375710's customer service issue with Turkish Airlines from October 2018
Help with my Turkish Airlines issue
The issue in GetHuman1375710's own words
Upgrade my seat. ... I am trying to use my miles&smiles points to upgrade a flight on a different star alliance airline. I attemted to do so on the online form, but that did not work. I have plenry of points that are due to expire. Please assist.
I am flying with a broken arm - shoulder and need to prevent being bumped by staff or passengers.
By making sure that my return flight is upgraded.
All points earned flying business class
I have called Lufthansa several times who in turn referred me to miles&more. No answer.*I then called Turkish airline who told me I either had to do it through staralliance.com. That is what I discovered not to be working. They then told me I could visit a Turkish airline office. The nearest is more than * hrs. away. Not possible.
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