I needed to track my AGi tax transcripts so i can file taxes for ****

GetHuman5879329's customer service issue with TurboTax from March 2021

Help with my TurboTax issue
The issue in GetHuman5879329's own words
The problem: I needed to track my AGi tax transcripts so i can file taxes for ****

GetHuman5879329 did not yet indicate what TurboTax should do to make this right.

How GetHuman5879329 fixed the problem
I needed transcripts for previously filling my taxes for **** in order to file for ****..I spoke with a representative and explained to her that i no longer had the same phne * and id forgotten my old gmail account password that was set up with my previous account with TURBOTAX..She was very helpful and instructed me on how to retrieve what i needed.Come to find out..I had already went to the right link on the irs website and had my transcripts mailed to me...This lady was very pleasant,kind and very aware of what my issue was and she helped me troubleshoot my problem...
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TurboTax

Customer service issue
Reported by GetHuman5879329
Mar 24th, 2021 - a month ago
Fixed
GetHuman5879329 shared how to fix
Seen by 1 customer so far
Similar issue to 24332 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman5879329 started working on this issue
Mar 24th 7:28am
GetHuman5879329 confirmed the issue is fixed. Hooray!
Mar 24th 7:29am

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