Used Turbo Tax last year for **** return. Paid for service and thought it got sent thr...

GetHuman5875957's customer service issue with TurboTax from March 2021

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The issue in GetHuman5875957's own words
Used Turbo Tax last year for **** return. Paid for service and thought it got sent through to IRS.*Found out it didn't go through because I couldn't give the necessary AGI info to complete the transmission.*( I hadn't completed the **** return so didn't have the necessary AGI. Been waiting all year to hear from IRS for my return. And didn't receive latest $***.** stimulus. Can **** still be sent? I have **** AGI now.**Can't send in **** because **** AGI isn't recorded, right?**Thanks, Jon Buchholtz. *** ** ****

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Customer service issue
Reported by GetHuman5875957
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 8 customers so far
Similar issue to 24108 others
0 customers following this


GetHuman5875957 started working on this issue
Mar 22nd 10:16pm
GetHuman5875957 indicated the issue is not fixed yet.
Mar 23rd 11:16pm