*. My husband and I filled out forms for 'married filing separately' and saved on our s...

GetHuman5017297's customer service issue with Turbo Tax from July 2020

Help with my Turbo Tax issue
First: share to improve GetHuman5017297's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5017297 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman5017297's own words
*. My husband and I filled out forms for 'married filing separately' and saved on our separate laptops. I'd like to pull all my info into a new form 'married filing jointly' and add his info in to see if this provides us a better return. Filing separately is preventing me from writing off student loan interest and reducing the home property tax write-off down to $*,***. We actually paid closer to $*,*** in home property tax. Can we easily merge our information into a new form and save it with a different name ?***. Once we have all our information in 'married filing jointly' form, is it easy to compare our return with standard filing versus itemized filing?

GetHuman5017297 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman5017297 fixed the problem

We are waiting for GetHuman5017297 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman5017297
Jul 1st, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 20375 others
0 customers following this

Timeline

GetHuman5017297 started working on this issue
Jul 1st, 2020 2:48pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers