I’ve completed my taxes. My one issue is that I cannot figure out how to eliminate the...

GetHuman4480364's customer service issue with Turbo Tax from March 2020

Help with my Turbo Tax issue
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The issue in GetHuman4480364's own words
I’ve completed my taxes. My one issue is that I cannot figure out how to eliminate the adoption tax credit page. Our daughter came home * years ago from Haiti and we have been using the tax credit but I don’t think we’re eligible to receive any more money. I keep getting a message that we have a carryover—I thought that was for only * years after completion of adoption. Turbo will not let me skip it and submit my taxes electronically. Please help! Thanks.

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Turbo Tax

Customer service issue
Reported by GetHuman4480364
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 7754 others
0 customers following this

Timeline

GetHuman4480364 started working on this issue
Mar 17th 3:33pm

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