I filed through turbo tax and it says my return is complete. It has been ** days since...

GetHuman4407770's customer service issue with Turbo Tax from February 2020

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The issue in GetHuman4407770's own words
I filed through turbo tax and it says my return is complete. It has been ** days since I filed .I received the card in the mail and called and set it up . On February the * it says it was excepted and now it's just says waiting to be mailed. I called the IRS for the last two days and they say they don't even have anything on file yet . I also talked to the customer service through the turbo tax card yesterday and they said they are just waiting for the ITS to give them permission for a release date . I have tried calling every number I can to try and speak with someone from turbo tax instead of the automated system because the ITS said I should speak with turbo tax before I go and try and file with someone else so I don't file twice. So if someone could please return my phone call it would be greatly appreciated thank you

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Turbo Tax

Customer service issue
Reported by GetHuman4407770
Feb 28th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 6376 others
0 customers following this

Timeline

GetHuman4407770 started working on this issue
Feb 28th, 2020 8:23pm