I filed through turbo tax and it says my return is complete. It has been ** days since...

GetHuman4407770's customer service issue with Turbo Tax from February 2020

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The issue in GetHuman4407770's own words
I filed through turbo tax and it says my return is complete. It has been ** days since I filed .I received the card in the mail and called and set it up . On February the * it says it was excepted and now it's just says waiting to be mailed. I called the IRS for the last two days and they say they don't even have anything on file yet . I also talked to the customer service through the turbo tax card yesterday and they said they are just waiting for the ITS to give them permission for a release date . I have tried calling every number I can to try and speak with someone from turbo tax instead of the automated system because the ITS said I should speak with turbo tax before I go and try and file with someone else so I don't file twice. So if someone could please return my phone call it would be greatly appreciated thank you

GetHuman4407770 did not yet indicate what Turbo Tax should do to make this right.

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Turbo Tax

Customer service issue
Reported by GetHuman4407770
Feb 28th, 2020 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 6376 others
0 customers following this


GetHuman4407770 started working on this issue
Feb 28th, 2020 8:23pm