I prepared my taxes on line at the beginning of February and only need to file them. I...

GetHuman-lucybuse's customer service issue with Turbo Tax from February 2020

Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-lucybuse's own words
I prepared my taxes on line at the beginning of February and only need to file them. I cannot get into my account. I reset the password but still unable to get into it. I also need the "secret" code to file from last year's return which I don't have as I did not copy the return. I tried to upgrade via telephone so I could speak with a live agent but was told I can upgrade on the site. BUT I CANNOT GET INTO THE SITE. Please will you email me a number I can call to connect with a real person????******@***.com

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Turbo Tax

Customer service issue
Reported by GetHuman-lucybuse
Feb 28th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 6291 others
0 customers following this


GetHuman-lucybuse started working on this issue
Feb 28th, 2020 12:15am

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