Hey my husband and I filled his tax return two nights ago and they were rejected. It's...

GetHuman4316133's customer service issue with Turbo Tax from February 2020

Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman4316133's own words
Hey my husband and I filled his tax return two nights ago and they were rejected. It's saying it's a spouse AGI but I have not worked in * years. We put in * and it was still rejected. All of the information we put in were correct and made sure. We did file on my old turbo tax account by accident instead of my husband's account that we have used last year for his taxes. Could this be the issue? And how can we fix this? We are stressing to much over this! Please and thank you in ad your help.

GetHuman4316133 did not yet indicate what Turbo Tax should do to make this right.

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Turbo Tax

Customer service issue
Reported by GetHuman4316133
Feb 1st, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 3567 others
0 customers following this

Timeline

GetHuman4316133 started working on this issue
Feb 1st, 2020 4:30am

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