Turbo Tax did not get my **** tax return filed with the IRS. The IRS contacted me sayin...

GetHuman4299573's customer service issue with Turbo Tax from January 2020

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The issue in GetHuman4299573's own words
Turbo Tax did not get my **** tax return filed with the IRS. The IRS contacted me saying the return was never received by them, although I made the payment and have the receipt from Turbo Tax showing I paid for tax filing on March **, ****. **I want to know why this happened and whether I need to be worried about the security of my tax information. I will not use Turbo Tax services again unless this issue is resolved, and I will be sure to tell my friends about the type of service I received at Turbo Tax.

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Turbo Tax

Customer service issue
Reported by GetHuman4299573
Jan 27th, 2020 - 9 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 2865 others
0 customers following this


GetHuman4299573 started working on this issue
Jan 27th 11:13pm
GetHuman4299573 indicated the issue is not fixed yet.
Jan 29th 2:59pm

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