I was fileing on my phone and it kicked me from the session. I logged back in and it sa...

GetHuman4236811's customer service issue with Turbo Tax from January 2020

Help with my Turbo Tax issue
First: share to improve GetHuman4236811's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4236811 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman4236811's own words
I was trying to file my **** taxes federal state return ... I was fileing on my phone and it kicked me from the session. I logged back in and it said it was filed. I didn’t even finish it I want to have it undone so I can file it correctly!!!
It kicked me from the session and had me have to log back in again. And then once I did t said congradualtions and my name, you’ve file your return
To be able to speak to someone and have it undone. I didn’t e sign I didn’t even upload anything to it I have a paper the irs send me that I have to add I didn’t have anything even on there not a w* nothing. I only got to change my address.
I’ve been doing Turbotax for * years and I’ve never had an issue so I’m very confused and upset I can never speak to a Turbotax representative!!!
I tried get human but you all never call me back. My number is ********** please call me back
How GetHuman4236811 fixed the problem

We are waiting for GetHuman4236811 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman4236811
Jan 11th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 2075 others
0 customers following this


GetHuman4236811 started working on this issue
Jan 11th, 2020 5:35pm
GetHuman4236811 confirmed the issue is fixed. Hooray!
Jan 14th, 2020 5:42pm
GetHuman4236811 indicated the issue is not fixed yet.
Jan 14th, 2020 5:54pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies