I was fileing on my phone and it kicked me from the session. I logged back in and it sa...

GetHuman4236811's customer service issue with Turbo Tax from January 2020

Help with my Turbo Tax issue
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The issue in GetHuman4236811's own words
I was trying to file my **** taxes federal state return ... I was fileing on my phone and it kicked me from the session. I logged back in and it said it was filed. I didn’t even finish it I want to have it undone so I can file it correctly!!!
It kicked me from the session and had me have to log back in again. And then once I did t said congradualtions and my name, you’ve file your return
To be able to speak to someone and have it undone. I didn’t e sign I didn’t even upload anything to it I have a paper the irs send me that I have to add I didn’t have anything even on there not a w* nothing. I only got to change my address.
I’ve been doing Turbotax for * years and I’ve never had an issue so I’m very confused and upset I can never speak to a Turbotax representative!!!
I tried get human but you all never call me back. My number is ********** please call me back
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Turbo Tax

Turbotax
Customer service issue
Reported by GetHuman4236811
Jan 11th, 2020 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 2075 others
0 customers following this

Timeline

GetHuman4236811 started working on this issue
Jan 11th, 2020 5:35pm
GetHuman4236811 confirmed the issue is fixed. Hooray!
Jan 14th, 2020 5:42pm
GetHuman4236811 indicated the issue is not fixed yet.
Jan 14th, 2020 5:54pm