I have turbo tax installed **** on a new computer. My old turbo tax is on a old comput...

GetHuman4175215's Can't Access Account issue with Turbo Tax from December 2019

Help with my Turbo Tax issue
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Before contacting them, items GetHuman4175215 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Top Tip from another customer
To recover your account, use your email address to reset your password (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4175215's own words
I have turbo tax installed **** on a new computer. My old turbo tax is on a old computer. How do I get my old files from **** to my new program?

GetHuman4175215 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman4175215 fixed the problem

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Turbo Tax

Can't Access Account issue
Reported by GetHuman4175215
Dec 30th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 1968 others
0 customers following this

Timeline

GetHuman4175215 started working on this issue
Dec 30th, 2019 7:56pm

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