I received and was charged for two Turbo Tax advantage Cds. I received one at my curre...

GetHuman4021955's customer service issue with Turbo Tax from December 2019

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The issue in GetHuman4021955's own words
I received and was charged for two Turbo Tax advantage Cds. I received one at my current location and another CD showed up at my previous address. This did not happen last year. I was wondering why I received two and if I could get a refund for the CD sent to my old address as I do not need it.

GetHuman4021955 did not yet indicate what Turbo Tax should do to make this right.

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Turbo Tax

Customer service issue
Reported by GetHuman4021955
Dec 1st, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2326 others
0 customers following this

Timeline

GetHuman4021955 started working on this issue
Dec 1st, 2019 9:36pm
GetHuman4021955 indicated the issue is not fixed yet.
Dec 4th, 2019 9:41pm
GetHuman4021955 indicated the issue is not fixed yet.
Dec 6th, 2019 10:51pm

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