I was supposed to receive a tax refund of $**K on April **th, the IRS said it was direc...
GetHuman2895055's customer service issue with Turbo Tax from May 2019
Help with my Turbo Tax issue
First: share to improve GetHuman2895055's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2895055 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2895055's own words
I was supposed to receive a tax refund of $**K on April **th, the IRS said it was direct deposited, I called and checked with the IRS and said they sent it, I contacted my bank and they did an ACH trace and it never came, I checked with Civista Bank and they are unresponsive. What the **** is going on? Where is my refund!!! I want a physical check mailed to me, not a direct deposit, you fucked it all up and never direct deposited it. I can't get a hold of any human person to resolve this, what is going on?!?! You need to call me at ***-***-**** or email me at *****@***.com. Civista Bank never emailed me?
GetHuman2895055 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2895055 fixed the problem
We are waiting for GetHuman2895055 to fix the problem and share the solution with the rest of us customers.
Please help with my Turbo Tax issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.