I received my annual reminder to renew so I did, my bank charged me. Nov ** email says...

GetHuman-hylokga's Can't Access Account issue with Turbo Tax from March 2019

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To recover your account, use your email address to reset your password (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-hylokga's own words
I received my annual reminder to renew so I did, my bank charged me. Nov ** email says it is ready & available. Try to log in and I get a sales page...what kind of turbo tax do I want to buy. Help! I bought a copy. I use turbo tax to compile the information but I do not pay my taxes, I send a check. Bank fees too high. so who can I talk to to see where turbo tax premier download? April ** is coming fast! help. I need to TALK to someone. Please!
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Turbo Tax

Can't Access Account issue
Reported by GetHuman-hylokga
Mar 29th, 2019 - 6 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 6 customers so far
Similar issue to 52883 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-hylokga started working on this issue
Mar 29th 2:21pm
GetHuman-hylokga confirmed the issue is fixed. Hooray!
Apr 1st 10:37pm