I filed my personal income tax through Turbo Tax and was to get a refund. When my Notic...

GetHuman2617869's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman2617869's own words
I filed my personal income tax through Turbo Tax and was to get a refund. When my Notice of Assessment came back to me, I was informed that there was a mistake made by the Turbo Tax program which meant my refund was reduced by $*,***.**. The error was confirmed by a CRA representative - they had to make corrections. $**,***.** was incorrectly entered as $*,***.** by Turbo Tax on the CPP T*-**** schedule, line **** resulting in the $*,***.** refund difference. Based on this error, I believe a refund of $**.** which I paid for the Turbo Tax program should be refunded to me. Thank you for your consideration and review of this issue.
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Turbo Tax

Customer service issue
Reported by GetHuman2617869
Mar 28th, 2019 - 25d ago
I have an issue with Turbo Tax too
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Seen by 11 customers so far
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GetHuman2617869 started working on this issue
Mar 28th 5:34pm