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Before contacting them, items GetHuman2617869 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2617869's own words
I filed my personal income tax through Turbo Tax and was to get a refund. When my Notice of Assessment came back to me, I was informed that there was a mistake made by the Turbo Tax program which meant my refund was reduced by $*,***.**. The error was confirmed by a CRA representative - they had to make corrections. $**,***.** was incorrectly entered as $*,***.** by Turbo Tax on the CPP T*-**** schedule, line **** resulting in the $*,***.** refund difference. Based on this error, I believe a refund of $**.** which I paid for the Turbo Tax program should be refunded to me. Thank you for your consideration and review of this issue.
GetHuman2617869 did not yet indicate what Turbo Tax should do to make this right.
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