I have been using TurboTax for my Fed tax return since ****. It worked fine, but in...
GetHuman-yxia's customer service issue with Turbo Tax from March 2019
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I have been using TurboTax for my Fed tax return since ****. It worked fine, but in **** return, currently I am doing, I have problem with the Form ****-R. In my Form ****-R. I have a gross after tax annuity distribution of $****.**, which is in box* of Form ****-R and Taxable amount $****.** in box *a. But TurboTax soft ware put the entire gross distribution $****.** as my annuity income. That is not correct because the $**** my after tax principle should not be taxed. I have checked with my annuity company. They totally agree with this explanation. Please help and explain. Thanks, Yongming Xia
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