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Before contacting them, items GetHuman2471145 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2471145's own words
I am trying to access my **** tax return and it is telling me that I need to pay. Why would I need to pay to see my documents when it was free for me to file last year. I feel that it is false advertisement for you guys to put that it’s free to do your taxes but then when I need to look at the actual amounts now I need to pay? Not happening. I want to see my tax refund from last year, that’s how you can fix it please and thank you.
GetHuman2471145 did not yet indicate what Turbo Tax should do to make this right.
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