I need a product refund. I downloaded Turbotax Premium. But after downloading, it cou...

GetHuman-susan_cu's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman-susan_cu's own words
I need a product refund. I downloaded Turbotax Premium. But after downloading, it could not be installed because it does not support my computer's operating system. My order number is QSTC******** and the date I ordered was today, *******. I filled out a refund form online but did not receive a response email like it said I would. I have tried calling and leaving a callback number, but have not received a call in the amount of time I was told. I am getting frustrated, and I need to resolve this issue ASAP.
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Turbo Tax

Customer service issue
Reported by GetHuman-susan_cu
Feb 16th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
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Seen by 15 customers so far
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GetHuman-susan_cu started working on this issue
Feb 16th 11:44pm