I filed my taxes online with TurboTax on January **. I received emails saying that both...

GetHuman2215167's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2215167's own words
I filed my taxes online with TurboTax on January **. I received emails saying that both my federal and my state returns had been accepted. However, when I go to the website to check the status of my return, it says I have not filed with TurboTax. I have tried calling the customer support number four times and have been unable to reach a representative. I am very disappointed in TurboTax's customer service.
GetHuman2215167 did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman2215167
Feb 15th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 7 customers so far
Similar issue to 32977 others
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GetHuman2215167 started working on this issue
Feb 15th 5:17pm