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Before contacting them, items GetHuman-maryhemb may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-maryhemb's own words
I have * accounts through turbo tax. I am trying to access my last year's return but I do not have access to my phone number email and can't remember my username. I can however answer any security questions needed to verify my identity.
GetHuman-maryhemb did not yet indicate what Turbo Tax should do to make this right.
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