I started return on freedom edition, but income exceeds the guidelines to file free and...
GetHuman1370385's customer service issue with Turbo Tax from October 2018
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman1370385's own words
complete my return and file it ... I started return on freedom edition, but income exceeds the guidelines to file free and I need to purchase the deluxe, but when I try it reverts to the freedom edition. I need assistance getting info to transfer to the deluxe version so I can flie the return
it keeps picking the freedom version, even if i select deluxe
assist so deluxe will open for purchase
logged out and in on several browsers
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