I filed my taxes with you guys but got denied because I didnt have my ip pin due to ide...

GetHuman-kaldakyd's customer service issue with Turbo Tax from August 2018

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If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS.
The issue in GetHuman-kaldakyd's own words
I filed my taxes with you guys but got denied because I didnt have my ip pin due to identity theft anyway so I had to send it in to the irs to file and in the process didnt mind to check or change the routing and account number on file and normally you guys send it through netspend but this time it was green dot and the its had an old address on file so it got sent to the wrong place then returned. So now I'm having trouble recovering it because I can't get a hold to the green dot bank so now I'm contacting you to see if you can help me.
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Turbo Tax

Customer service issue
Reported by GetHuman-kaldakyd
Aug 27th, 2018 - 3 mons ago
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman-kaldakyd started working on this issue
Aug 27th 10:35pm
GetHuman-kaldakyd confirmed the issue is fixed. Hooray!
Aug 27th 10:35pm