I used **** Turbo tax home and business version for tax. You used Social Security Tax w...
GetHuman-gbsaha's customer service issue with Turbo Tax from August 2018
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The issue in GetHuman-gbsaha's own words
I used **** Turbo tax home and business version for tax. You used Social Security Tax worksheet for my and my wife's social security benefits income. Your software has a flaw in that it reported wrong amount. The worksheet asks for the amount reported in box * on the ****-SSS form, which is the sum total of SS benefit plus medicare part B and part D. Despite prompting for total amount in Box *, Turbo Tax reported only SS benefit without including medicare part B and Part D incomes. The IRS has detected this mistake and asked me to pay additional tax for the difference.**My **** tax return has the same mistake and I have to amend it too.*It is an irony that Turbo Tax has such a software glitch, which I hope would be corrected immediately.**Gopal Saha ***-***-****
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