I used **** Turbo tax home and business version for tax. You used Social Security Tax w...

GetHuman-gbsaha's customer service issue with Turbo Tax from August 2018

16 views
 | 
12199 similar
 | 
0 following
Help with my Turbo Tax issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Turbo Tax help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-gbsaha's own words
I used **** Turbo tax home and business version for tax. You used Social Security Tax worksheet for my and my wife's social security benefits income. Your software has a flaw in that it reported wrong amount. The worksheet asks for the amount reported in box * on the ****-SSS form, which is the sum total of SS benefit plus medicare part B and part D. Despite prompting for total amount in Box *, Turbo Tax reported only SS benefit without including medicare part B and Part D incomes. The IRS has detected this mistake and asked me to pay additional tax for the difference.**My **** tax return has the same mistake and I have to amend it too.*It is an irony that Turbo Tax has such a software glitch, which I hope would be corrected immediately.**Gopal Saha ***-***-****
GetHuman-gbsaha did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-gbsaha fixed the problem
We are waiting for GetHuman-gbsaha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gbsaha fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-gbsaha
Aug 16th, 2018 - a yr ago
I have an issue with Turbo Tax too
Fixed
Seen by 16 customers so far
Similar issue to 12199 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-gbsaha started working on this issue
Aug 16th, 2018 2:40pm
GetHuman-gbsaha indicated the issue is not fixed yet.
Aug 16th, 2018 4:01pm
GetHuman-gbsaha indicated the issue is not fixed yet.
Aug 17th, 2018 4:06pm
GetHuman-gbsaha indicated the issue is not fixed yet.
Aug 19th, 2018 8:08pm