I filed my **** and State *** forms for **** using TurboTax. I entered the correct am...

GetHuman-phlaw's customer service issue with Turbo Tax from July 2018

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The issue in GetHuman-phlaw's own words
I filed my **** and State *** forms for **** using TurboTax. I entered the correct amount from my **** R to the ****R worksheet, completed the form and filed it. Just recently, I received a notice from IRS that an incorrect amount was entered on line **b of my ****, and charged me $*.*** in tax and interest. I paid that and then checked to see what I could do to address any possible problem with my California return. I discovered that I had entered the correct amounts in the **** R worksheet, but somehow the wrong amount was entered on line **b. What went wrong? Is there a glitch in your program. I have been using TurboTax for more than thirty (**) years and never had a problem, till now. I have tried to log in, but cannot.
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Turbo Tax

Customer service issue
Reported by GetHuman-phlaw
Jul 2nd, 2018 - a yr ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
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GetHuman-phlaw started working on this issue
Jul 2nd, 2018 6:26pm