i filed my tax using turbo tax, and it shows accepted, but i got a letter from irs stat...

GetHuman773744's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman773744's own words
i filed my tax using turbo tax, and it shows accepted, but i got a letter from irs stating that my fedral tax was not filed.
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Turbo Tax

Customer service issue
Reported by GetHuman773744
Jun 11th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
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Seen by 17 customers so far
Similar issue to 9409 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman773744 started working on this issue
Jun 11th 9:30pm