When we filed taxes this year through TurboTax, it said we would receive $*,***.** fro...

GetHuman763798's customer service issue with Turbo Tax from June 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman763798's own words:
When we filed taxes this year through TurboTax, it said we would receive $*,***.** from federal refund. It states on our paperwork that their is a guarentee of accuracy. We have only received $****.**. Please explain.
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman763798
Jun 8th, 2018 - 10d ago
I have an issue with Turbo Tax too
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Seen by 3 customers so far
Similar issue to 187 others
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Timeline
GetHuman763798 started working on this issue
Jun 8th 5:31pm