I own TurboTax ****. The computer it was originally was on had issues and eventually I...

GetHuman-rdmabee's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman-rdmabee's own words
I own TurboTax ****. The computer it was originally was on had issues and eventually I was no longer able to access my data. (this is a delinquent return & want to resolve this ASAP. I removed the hard drive and was able to both access it and move the files to a new machine. However, when I open the return, the data I entered is missing. It seems to be like that using either drive. How do I access this information? The supporting documents were misplaced in storage and are not currently available.
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Turbo Tax

Customer service issue
Reported by GetHuman-rdmabee
Jun 7th, 2018 - 10 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 7 others
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GetHuman-rdmabee started working on this issue
Jun 7th, 2018 4:08pm