I was charged twice - mu y credit card and my tax refund. Case * *********. I was supp...

GetHuman-jgoehler's customer service issue with Turbo Tax from June 2018

1 view
 | 
689 similar
 | 
0 following
Help with my Turbo Tax issue
First: share to improve GetHuman-jgoehler's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jgoehler's next move: talk to Turbo Tax when they open (we'll send a note).
Turbo Tax's call center is closed now. We will text or email GetHuman-jgoehler when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-jgoehler can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-jgoehler may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-jgoehler's own words
I was charged twice - mu y credit card and my tax refund. Case * *********. I was supposed to get a refund to my credit card - it hasn't been processed yet. i want to know where it is. i aam tired of waiting on hold, and then being given a different phone mumber. pleas respond.
GetHuman-jgoehler did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-jgoehler fixed the problem
We are waiting for GetHuman-jgoehler to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid
Follow this issue
See how GetHuman-jgoehler fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-jgoehler
Jun 5th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 689 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jgoehler started working on this issue
Jun 5th 9:16pm