Can't access forgot password ...phone adress and email has changed .so I can't receive...

GetHuman739362's customer service issue with Turbo Tax from June 2018

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Before contacting them, items GetHuman739362 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman739362's own words
File **** and**** ... Can't access forgot password ...phone adress and email has changed .so I can't receive texts for recovering password.can we cancel it and stat over with new current info
Your sending me the password to a phone number I don't have any more or a gmail acc I don't use any more and I need to file
Close that acc So I can apply with current info
I gave up my last taxman I had for w* years due to indifferences. I'm a loyal custetmer
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I have an issue with Turbo Tax too
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman739362
Jun 1st, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 6 customers so far
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Timeline
GetHuman739362 started working on this issue
Jun 1st 6:31pm