I never received my prepaid card in the mail from Turbo Tax but when I called IRS they...

GetHuman-billy_go's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
I never received my prepaid card in the mail from Turbo Tax but when I called IRS they stated that my federal refund money was released April **th **** to my prepaid card which I have been unable to track
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-billy_go
Jun 1st, 2018 - 22d ago
I have an issue with Turbo Tax too
Fixed
Seen by 4 customers so far
Similar issue to 193 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-billy_go started working on this issue
Jun 1st 5:34pm
GetHuman-billy_go indicated the issue is not fixed yet.
Jun 1st 5:34pm