Turbo tax is trying to charge me ***.** when it should be free

GetHuman715575's customer service issue with Turbo Tax from May 2018

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The issue in GetHuman715575's own words
The problem: Turbo tax is trying to charge me ***.** when it should be free
GetHuman715575 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman715575
May 24th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
Similar issue to 205 others
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Timeline
GetHuman715575 started working on this issue
May 24th 8:05pm