I filed my taxes through TurboTax the freeway and yet I was charged for all three servi...
GetHuman704341's customer service issue with Turbo Tax from May 2018
Help with my Turbo Tax issue
First: share to improve GetHuman704341's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman704341 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman704341's own words
I filed my taxes through TurboTax the freeway and yet I was charged for all three services and I was told that I would be receiving a refund to call with my taxes were in my account which I did and yet I have not received my refund yet. I requested none of the service I have a confirmation email that halfway says that but she misunderstood me and said that the other two Services were correct but they were not. This is my first time filing taxes and there is no way if I can file for free that I would order three services to do it that doesn't make sense.
GetHuman704341 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman704341 fixed the problem
We are waiting for GetHuman704341 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.