I had decided to use the Deluxe option and I chose for Turbo Tax to use my refund money...

GetHuman548993's Refund or Suspicious Charges issue with Turbo Tax from May 2018

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The issue in GetHuman548993's own words
I had decided to use the Deluxe option and I chose for Turbo Tax to use my refund money as a payment of around **$ I believe. Though Turbo Tax did not do this and they used my current bank account and withdrew from there which was not the plan. I knew I did not have enough money in my bank account at the time which is why I chose the option I did. I had then gone in debt with my bank. I called and was told I was supposed to get a refund check in the mail and never did. It has been a few months now I have been waiting for this check that never came. I would like to know what is going on and when I will receive my check in the mail.
GetHuman548993 did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Refund or Suspicious Charges issue
Reported by GetHuman548993
May 5th, 2018 - a yr ago
I have an issue with Turbo Tax too
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Timeline
GetHuman548993 started working on this issue
May 5th, 2018 1:56am