I had decided to use the Deluxe option and I chose for Turbo Tax to use my refund money...
GetHuman548993's Refund or Suspicious Charges issue with Turbo Tax from May 2018
Help with my Turbo Tax issue
First: share to improve GetHuman548993's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman548993 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman548993 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman548993's own words
I had decided to use the Deluxe option and I chose for Turbo Tax to use my refund money as a payment of around **$ I believe. Though Turbo Tax did not do this and they used my current bank account and withdrew from there which was not the plan. I knew I did not have enough money in my bank account at the time which is why I chose the option I did. I had then gone in debt with my bank. I called and was told I was supposed to get a refund check in the mail and never did. It has been a few months now I have been waiting for this check that never came. I would like to know what is going on and when I will receive my check in the mail.
GetHuman548993 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman548993 fixed the problem
We are waiting for GetHuman548993 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.