Somehow you sent my text back I don't understand why it was my tax and I could confirm...

GetHuman635961's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman635961 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman635961's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman635961's own words:
Somehow you sent my text back I don't understand why it was my tax and I could confirm in my email send it back without my permission and no I'm not going to get it until * to * weeks and I'm falling back on very important payment with my house drive to cause me to lose it could you please get back to me on this
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman635961
Apr 27th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
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Timeline
GetHuman635961 started working on this issue
Apr 27th 10:12pm