It keeps saying my log in is incorrect even though it wasn't, then when I changed it it...

GetHuman633931's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
The issue in GetHuman633931's own words
It keeps saying my log in is incorrect even though it wasn't, then when I changed it it still said the same thing.
GetHuman633931 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman633931 fixed the problem
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Turbo Tax

Customer service issue
Reported by GetHuman633931
Apr 27th, 2018 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 17479 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman633931 started working on this issue
Apr 27th 12:40pm
GetHuman633931 indicated the issue is not fixed yet.
May 2nd 5:07pm