On my federal return I picked the monthly installment payment plan automatically withdr...

GetHuman632517's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman632517's own words
On my federal return I picked the monthly installment payment plan automatically withdrawn from my account so why would I have to mail in a voucher ?
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Turbo Tax

Customer service issue
Reported by GetHuman632517
Apr 26th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
Similar issue to 13781 others
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Timeline
GetHuman632517 started working on this issue
Apr 26th 9:21pm