Keeps asking for my spouse pin or id i did both with drivers licence an de irs pin but...

GetHuman-yedrash's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
The issue in GetHuman-yedrash's own words
Keeps asking for my spouse pin or id i did both with drivers licence an de irs pin but keeps rejectin
GetHuman-yedrash did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman-yedrash
Apr 26th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 16349 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-yedrash started working on this issue
Apr 26th 11:02am
GetHuman-yedrash indicated the issue is not fixed yet.
Apr 26th 11:02am