With my State refund. . - It's a problem cause it was sent to my account, but it's not...

GetHuman625077's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman625077's own words
The problem: With my State refund. .
It's a problem cause it was sent to my account, but it's not in the account that's on my return ... my federal and state was filed together with the same direct deposit routing and Account number I got my Federal deposit...where is the State deposit I was suppose to receive on April **, ****?
I need to talk on the phone regarding this issue... I have spoken with Dept of Revenue...and my Bank...as well as the preparer. ..is it an software error in your end...
I have an issue with Turbo Tax too
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman625077
Apr 24th, 2018 - a yr ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 66149 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman625077 started working on this issue
Apr 24th, 2018 4:48pm