Turbo tax sent me an email that my refund was accepted by the IRS, however the IRS has...

GetHuman621012's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman621012's own words
Track my refund status on the IRS website and they don’t have any record of it being filed. ... Turbo tax sent me an email that my refund was accepted by the IRS, however the IRS has no record of my refund that was filed.
I need to know what’s going on with TurboTax, I’m concerned that my personal information might have been compromised
TurboTax need to answer their phones or call me back so I can know what’s going on!
I have an issue with Turbo Tax too
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Turbo Tax

TurboTax
Customer service issue
Reported by GetHuman621012
Apr 23rd, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 14 customers so far
Similar issue to 13965 others
1 customer following this
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Timeline
GetHuman621012 started working on this issue
Apr 23rd 1:54pm