Turbo tax sent me an email that my refund was accepted by the IRS, however the IRS has...

GetHuman621012's customer service issue with Turbo Tax from April 2018

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11195 similar
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1 following
Help with my Turbo Tax issue
Before contacting them, items GetHuman621012 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman621012's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman621012's own words:
Track my refund status on the IRS website and they don’t have any record of it being filed. ... Turbo tax sent me an email that my refund was accepted by the IRS, however the IRS has no record of my refund that was filed.
I need to know what’s going on with TurboTax, I’m concerned that my personal information might have been compromised
TurboTax need to answer their phones or call me back so I can know what’s going on!
Help with my Turbo Tax issue
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Turbo Tax

TurboTax
Customer service issue
Reported by GetHuman621012
Apr 23rd, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 14 customers so far
Similar issue to 11195 others
1 customer following this
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Timeline
GetHuman621012 started working on this issue
Apr 23rd 1:54pm