I have not received my pre-paid Visa card in the mail and it was said to be sent...

GetHuman619207's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman619207 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman619207's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman619207's own words:
Find out who I need to call ... I have not received my pre-paid Visa card in the mail and it was said to be sent **** (it's now ****) and is already credited
I have no money
Am I somehow able to get it direct deposited to a bank account and cancel the card??
Help with my Turbo Tax issue
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Turbo Tax

Turbo Tax
Customer service issue
Reported by GetHuman619207
Apr 22nd, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 7 customers so far
Similar issue to 11174 others
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Timeline
GetHuman619207 started working on this issue
Apr 22nd 4:03pm