with turbo tax - i have questions - I don't know if I can

GetHuman605271's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman605271's own words:
i have questions ... with turbo tax
I don't know if I can
speak to u
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turbo tax charged me and I do not have turbo tax accountsee if I can get tax help. I already filed taxes with Turbo tax but I have another questionsI have a question about my turbo taxes i did on line?
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Turbo Tax

Customer service issue
Reported by GetHuman605271
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
Similar issue to 11186 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman605271 started working on this issue
Apr 17th 8:15pm