Missing state tax turbo money card

GetHuman604991's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman604991 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman604991's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman604991's own words:
Missing state tax turbo money card
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo tax state of Michigan regectionI activated my turbo tax card and there’s money missingMissing the Turbo Tax issued Visa Card with my tax return on it.No money on my turbo tax card yet
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Turbo Tax

Customer service issue
Reported by GetHuman604991
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 11265 others
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Timeline
GetHuman604991 started working on this issue
Apr 17th 7:22pm