I paid the turbo tax fee but I didn’t end up filing through turbo tax. I would like to...

GetHuman604245's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
Before contacting them, items GetHuman604245 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue and preferred resolution, in GetHuman604245's own words:
I paid the turbo tax fee but I didn’t end up filing through turbo tax. I would like to know if I can get my money back and erase my credit card information from turbo tax.
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman604245
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 29 customers so far
Similar issue to 11042 others
0 customers following this
Timeline
GetHuman604245 started working on this issue
Apr 17th 5:06pm
GetHuman604245 indicated the issue is not fixed yet.
Apr 17th 5:07pm