My refund dramatically decreased - Import my w*s - I still had to enter in my ****misc...

GetHuman603537's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman603537's own words:
Import my w*s ... My refund dramatically decreased
I still had to enter in my ****misc form and now owe much more money than I thought. I also have two w*’s from one company I worked for possibly because I transferred to a different location out of state and I don’t understand the forms I am looking at and which is which.
For someone to call me and explain why I have * w*’s for one company and why my refund went from *** to owing $*
Help with my Turbo Tax issue
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Turbo Tax

TurboTax delux
Customer service issue
Reported by GetHuman603537
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 3 customers so far
Similar issue to 11259 others
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Timeline
GetHuman603537 started working on this issue
Apr 17th 2:49pm