It wouldn't let me - Set up a payment plan and finish filing the taxes - It's my first...

GetHuman603089's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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The issue and preferred resolution, in GetHuman603089's own words:
Set up a payment plan and finish filing the taxes ... It wouldn't let me
It's my first time doing this
Help fini****ng the monthly payment plan
Help with my Turbo Tax issue
Follow this to see how it gets fixed
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Turbo Tax

TurboTax
Customer service issue
Reported by GetHuman603089
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11265 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman603089 started working on this issue
Apr 17th 1:10pm
GetHuman603089 reviewed the items needed
Apr 17th 2:13pm