Paying too quickly for Turbo Tax’s self income program - File taxes - I wasn’t ready to...

GetHuman601464's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman601464 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman601464's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman601464's own words:
File taxes ... Paying too quickly for Turbo Tax’s self income program
I wasn’t ready to file taxes
Get a refund for paying for the program
Help with my Turbo Tax issue
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Turbo Tax

TurboTax Self Income
Customer service issue
Reported by GetHuman601464
Apr 16th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 11233 others
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Timeline
GetHuman601464 started working on this issue
Apr 16th 9:09pm