was charged for turb tax but not filing through them

GetHuman604077's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
Before contacting them, items GetHuman604077 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue and preferred resolution, in GetHuman604077's own words:
was charged for turb tax but not filing through them
refund my ***
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman604077
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 11255 others
0 customers following this
Timeline
GetHuman604077 started working on this issue
Apr 17th 4:34pm
GetHuman604077 indicated the issue is not fixed yet.
Apr 17th 5:11pm