When I went to pay for my State - File my taxes - They charged me for Federal return wh...

GetHuman-jditello's Refund or Suspicious Charges issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
The issue and preferred resolution, in GetHuman-jditello's own words:
File my taxes ... When I went to pay for my State
They charged me for Federal return when it was suppose to be free. Never signed up for deluxe
Refund my $**.**
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Turbo Tax

Turbo Tax
Refund or Suspicious Charges issue
Reported by GetHuman-jditello
Apr 16th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 10 customers so far
Similar issue to 11172 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-jditello started working on this issue
Apr 16th 7:12pm
GetHuman-jditello reviewed the items needed
Apr 16th 7:16pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 16th 8:17pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 16th 8:18pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 16th 8:19pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 16th 8:21pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 16th 8:25pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 16th 8:26pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 16th 10:16pm
GetHuman-jditello indicated the issue is not fixed yet.
Apr 17th 5:27pm