It says I haven’t logged on since **** - Login - I need my last years information

GetHuman600803's customer service issue with Turbo Tax from April 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue in GetHuman600803's own words
Login ... It says I haven’t logged on since ****
I need my last years information
Help me get logged in
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman600803
Apr 16th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 13794 others
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Timeline
GetHuman600803 started working on this issue
Apr 16th 6:50pm