bought tb**r riding mower on April * ****, it quit running after first use. so I asked...

GetHuman2921188's customer service issue with Troy-Bilt from May 2019

Help with my Troy-Bilt issue
The issue in GetHuman2921188's own words
mow the yard ... bought tb**r riding mower on April * ****, it quit running after first use. so I asked for someone to help me by coming to look at it. they would not send anyone out wanted me to pay to get it to a shop. I had to pay someone to pick it up from store I purchased it from and now they want me to pay someone to bring it to a repair person. this went on for about two weeks and then we called and took it back to pick up a new one. it was not put together and i told her to keep it but she decided to send her delivery guys out to put it together for us. When they left I got on mower and it sounds like it is going to fall apart. they left the cover for the steering column off and i would have to go get it and put it on myself. Well the motor is setting crooked . I am done with troy bilt
I just want them to pick it up. Take it off my bill. I have had it with customer service at this place.
Not long. A mower that will start and not sound like it is falling to pieces any minute. I have not use it but ** minutes at the most.
replacement and that one was worst than the first one.
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Customer service issue
Reported by GetHuman2921188
May 14th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 468 others
0 customers following this
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GetHuman2921188 started working on this issue
May 14th, 2019 3:54pm
GetHuman2921188 shared this issue with friends on Facebook
May 14th, 2019 3:56pm

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